Getting software implemention right in Aged Care

More great dialogue from IT:informer's Smart Aged Care Technology group - this time on how to successfully implement software in Aged Care.

"Usually in project management it is because people think the tools are the answer instead of the tools being simply the tools."- Walter Adamson, CEO, NewleaseG2M

"It's important to celebrate successful milestones and not stress out when things go wrong, because they always will - if you complete the initial [planning] steps correctly then the speed humps along the way won't be so painful." - Adam Holcroft, General Manager, QPS Benchmarking

"COMMUNICATION closely followed by Change Management are the make or break implementation success factors." - Sonia Bernhardt, CEO, ThoughtWare

"Often people forget to think about what happens after implementation such as support costs and...what the vendor is responsible for in terms of future support." - Adam Holcroft

"Managing expectations on both sides is a key success factor to be examined and reviewed up front in a project." - Walter Adamson

Join the discussion at Smart Aged Care Technology or the IT:informer Twitterstream.